Terms of Use
Last updated: 2025-09-03
Effective date: 2025-09-03
1. Agreement to Terms
1.1 Acceptance
These Terms of Use (“Terms”, “Agreement”) constitute a legally binding agreement between you (“you”, “your”, “User”) and Trendomic AS (“we”, “us”, “our”, “Trendomic”), a Norwegian company with organization number 834 968 142, regarding your use of the trendomic.com website and any associated services (collectively, the “Service”).
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you do not have permission to access the Service.
1.2 Legal Capacity
By using our Service, you represent that:
- You are at least 18 years of age
- You have the legal capacity to enter into binding contracts
- You are not barred from using the Service under applicable law
- If using the Service on behalf of an organization, you have authority to bind that organization
1.3 Additional Terms
Additional terms may apply to specific features or services. Such additional terms are incorporated into these Terms by reference.
2. Description of Service
2.1 Service Overview
Pilot/Beta Notice: The Service is currently in pilot phase with selected users. Features, pricing, and availability may change as we develop the platform based on user feedback. Trendomic provides automated marketing tools and services powered by artificial intelligence. Our Service includes:
- Web-based platform accessible at trendomic.com
- User account functionality
- AI-powered features for authenticated users
- Newsletter and communication services
- Automated content generation and marketing tools
- Google Ads integration
2.2 Service Availability
We strive to maintain Service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:
- Scheduled maintenance (we will try to notify you in advance)
- Emergency maintenance or repairs
- Force majeure events
- Technical failures beyond our control
2.3 Service Modifications
We reserve the right to:
- Modify, suspend, or discontinue any part of the Service
- Change features or functionality
- Impose limits on certain features
- Restrict access to parts or all of the Service
We will provide reasonable notice of material changes when feasible.
2.4 Google Ads Integration
By linking a Google Ads account to Trendomic, you authorize us to access and act on that account via the Google Ads API as necessary to provide the Service (including reading account structure and performance data and, where you request, creating or updating campaigns, ads, assets, budgets and settings). You may revoke access at any time by unlinking our manager account (MCC) in Google Ads.
- Your responsibilities. You represent that you own or are authorized to manage the linked account(s) and that your use of the Service complies with applicable law and Google policies. You will not use the Service to circumvent Google policy enforcement or suspensions.
- Scope of access. Access is limited to accounts you link and to the features you use. Our integration authenticates with a Google Cloud service account that is added as a Standard user on our MCC; no end-user OAuth is used.
- Revocation & termination. On unlink or termination we stop retrieval immediately. Deletion timelines for Google-Ads–derived data are described in the Privacy Policy.
- Third-party changes. Google may change, rate-limit, or suspend API or platform features. We are not responsible for such changes or for Google’s enforcement actions on your accounts.
- Automations. If you enable automation features, you authorize Trendomic to make the configured changes on your linked account(s). You can pause or disable automations at any time. We log changes and apply caps you set (e.g., budget and bid limits).
3. User Accounts
3.1 Account Registration
To access certain features, you must register for an account by providing:
- Valid email address
- Secure password
- Other required information
You agree to provide accurate, current, and complete information and to update it as necessary.
3.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access or security breach
We reserve the right to suspend or terminate accounts suspected of unauthorized use.
3.3 Account Termination
You may terminate your account at any time through your account settings or by contacting us at privacy@trendomic.com.
We may suspend or terminate your account for:
- Violation of these Terms
- Prolonged inactivity
- Fraudulent or illegal activity
- Any conduct harmful to other users or the Service
4. User Responsibilities and Acceptable Use
4.1 Acceptable Use Policy
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:
Content Violations:
- Upload or transmit illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable content
- Infringe on intellectual property rights
- Transmit malware, viruses, or harmful code
- Share false or misleading information
Service Violations:
- Attempt to gain unauthorized access to any part of the Service
- Interfere with or disrupt the Service or servers
- Circumvent any security measures
- Use automated systems or bots without permission
- Reverse engineer or decompile any part of the Service
- Exceed reasonable usage limits
- Use the Service to bypass, obscure, or otherwise circumvent Google Ads policies, enforcement, or account-level restrictions (including creating or linking replacement accounts for that purpose)
Commercial Violations:
- Resell or redistribute the Service without authorization
- Use the Service for unauthorized commercial purposes
- Collect user information without consent
- Engage in unauthorized advertising or solicitation
4.2 Content Standards
Any content you submit must:
- Be accurate (where it states facts)
- Be genuinely held (where it states opinions)
- Comply with applicable law
- Respect the rights of others
5. AI-Powered Features
5.1 AI Service Disclosure
Our Service incorporates artificial intelligence features powered by third-party providers (including OpenAI). By using these features, you acknowledge that:
- AI-generated content may contain errors or inaccuracies
- AI features are provided “as-is” without warranties
- We do not guarantee specific outcomes or results
- AI-generated content should be reviewed before relying on it
5.2 AI Usage Restrictions
When using AI features, you agree NOT to:
- Use AI to generate illegal or harmful content
- Attempt to extract or reverse engineer AI models
- Use AI features to violate third-party rights
- Submit personal data of others without consent
- Use AI outputs for unauthorized commercial purposes
- Attempt to manipulate or abuse AI systems
5.3 AI-Generated Content
- You retain rights to your inputs to AI features
- AI-generated outputs based on your inputs are provided for your use according to these Terms
- We do not claim ownership of AI-generated content
- You are responsible for reviewing and verifying AI outputs before use
- You assume responsibility for any use of AI-generated content
6. Intellectual Property Rights
6.1 Our Intellectual Property
The Service and its original content (excluding user-generated content) are owned by Trendomic AS and are protected by:
- Copyright laws
- Trademark laws
- Trade secret laws
- Other intellectual property rights
Our trademarks and trade dress may not be used without our express written permission.
6.2 Your Content
By submitting content to the Service, you:
- Retain ownership of your content
- Grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content as necessary to provide the Service. We may use your inputs and content to operate, maintain, and improve the Service for you. Google Ads API–derived data will not be used to train models that generalize across customers unless you have expressly opted in to such use in a separate agreement. We do not sell Google user data.
- Represent that you have the right to grant this license
- Warrant that your content does not violate any third-party rights
6.3 Feedback
Any feedback, suggestions, or ideas you provide about the Service become our property and may be used without compensation to you.
7. Privacy and Data Protection
7.1 Privacy Policy
Your use of the Service is subject to our Privacy Policy, available at https://trendomic.com/privacy. The Privacy Policy explains:
- What personal data we collect
- How we use and protect your data
- Your rights under GDPR
- Third-party services we use
7.2 Data Processing
By using the Service, you acknowledge and agree that we will process personal data as set out in ourPrivacy Policy. Where consent is required by law (for example, non-essential cookies or marketing emails), we will request it separately and you can withdraw it at any time.
- We process data that is necessary to provide the Service and to comply with law (see the Privacy Policy for details and legal bases).
- We may transfer data to service providers acting on our behalf (processors) subject to appropriate safeguards.
- We use cookies and similar technologies as described in the Privacy Policy and obtain consent where required.
- AI model improvement. We may use your inputs and non-Google-Ads content to operate, maintain, and improve the Service for you. Google Ads API–derived data is used only to provide the Service and is not used to train models that generalize across customers unless you have expressly opted in via a separate agreement or in-product setting.
- For customers under a Data Processing Agreement (DPA), we act as your processor for Google-Ads–derived data and will follow your instructions, including deletion.
8. Payment Terms
8.1 Pilot Phase Pricing
The Service is currently in a pilot phase. During this phase:
- Selected pilot users may receive free or discounted access
- Pricing and features are subject to change
- Pilot benefits are temporary and may be modified or discontinued
8.2 Future Pricing
We reserve the right to introduce or modify pricing at any time with 30 days’ notice to existing users. This may include:
- Subscription fees (monthly or annual)
- Usage-based pricing
- Feature-specific pricing
- Transaction fees
Current pilot users will receive:
- Minimum 30 days advance notice before any charges apply
- Option to continue using the service or cancel
- Potential special pricing or grandfather terms in recognition of early support
8.3 Payment Processing
When pricing is implemented:
- All fees will be in Norwegian Kroner (NOK) unless otherwise stated
- Prices will exclude applicable taxes (VAT will be added where required)
- Payment processing will be handled by secure third-party providers
- You authorize automatic billing for any recurring subscriptions
8.4 Refunds
Refund policies will be established when paid services launch. EU consumers will retain their statutory rights including the 14-day withdrawal right for digital services where applicable.
8.5 Pilot User Acknowledgment
If you are a pilot user, you acknowledge that:
- Any special terms or pricing are temporary
- Features may change or be removed
- We may request feedback or usage data
- Commercial terms will be negotiated separately if applicable
8.6 Enterprise and Custom Agreements
For enterprise or pilot customers with specific needs, we may enter into separate written agreements that supersede these Terms for payment and service provisions. Contact us at contact@trendomic.com for custom arrangements.
9. Disclaimers and Limitations of Liability
9.1 Service Disclaimer
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY OR RELIABILITY OF INFORMATION
9.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim
- We are not liable for any loss of data, profits, or business opportunities
- These limitations apply regardless of the legal theory on which the claim is based
9.3 Exceptions
Nothing in these Terms excludes or limits liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Any liability that cannot be excluded under Norwegian law
- Breach of terms implied by mandatory consumer protection laws
10. Indemnification
You agree to defend, indemnify, and hold harmless Trendomic AS, its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including legal fees) arising from:
- Your breach of these Terms
- Your violation of any law or third-party rights
- Your content or use of the Service
- Any misrepresentation by you
- Your negligent or wrongful conduct
11. Third-Party Services
11.1 Third-Party Integration
Our Service integrates with third-party services including:
- Supabase (authentication)
- SendGrid (email delivery)
- OpenAI (AI features)
- Google Analytics (analytics)
- Payment processors
- Google Ads (Google Ads API)
- Google Tag Manager (including Consent Mode)
11.2 Third-Party Terms
Your use of third-party services is subject to their respective terms and policies. We are not responsible for third-party services or content.
11.3 Third-Party Links
The Service may contain links to third-party websites. We do not control and are not responsible for such external sites.
12. Governing Law and Disputes
12.1 Governing Law
These Terms are governed by the laws of Norway, without regard to conflict of law principles. The UN Convention on Contracts for the International Sale of Goods does not apply.
12.2 Dispute Resolution
Negotiation: We encourage you to contact us first to resolve disputes informally.
Mediation: If negotiation fails, either party may request mediation through a mutually agreed mediator in Bergen, Norway.
Jurisdiction: If mediation fails, disputes shall be resolved in the courts of Bergen, Norway. EU consumers may also bring claims in their local courts.
12.3 Consumer Rights
If you are a consumer residing in the EU, you retain all rights under mandatory consumer protection laws in your jurisdiction.
13. Termination
13.1 Termination by You
You may stop using the Service at any time. To close your account, use the account deletion option or contact us.
13.2 Termination by Us
We may terminate or suspend your access immediately, without notice, for:
- Breach of these Terms
- Legal requirements
- Cessation of Service provision
- Risk to other users or the Service
13.3 Effect of Termination
Upon termination:
- Your right to use the Service ceases immediately
- We may delete your account and data per our retention policy
- Provisions that should survive termination will remain in effect
- You remain liable for any outstanding payments
14. Miscellaneous
14.1 Entire Agreement
These Terms constitute the entire agreement between you and Trendomic regarding the Service and supersede any prior agreements.
14.2 Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full effect.
14.3 Waiver
Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
14.4 Assignment
You may not assign or transfer these Terms or your rights without our written consent. We may assign our rights and obligations without restriction.
14.5 Force Majeure
We are not liable for any delay or failure to perform due to causes beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, or acts of civil or military authorities.
14.6 Notices
Legal notices to us should be sent to:
Trendomic AS
Siljustølvegen 33
5239 Rådal, Bergen
Norway
Email: contact@trendomic.com
Backed by Innovasjon Norge & Webium
We will send notices to you via the email associated with your account or through the Service.
15. Changes to Terms
15.1 Modifications
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
- Posting the updated Terms on the Service
- Updating the “Last updated” date
- Sending email notification (for material changes)
15.2 Acceptance of Changes
Continued use of the Service after changes constitutes acceptance of the modified Terms. If you disagree with changes, you should discontinue use of the Service.
16. Contact Information
For questions about these Terms, please contact us:
Email: support@trendomic.com
Address: Trendomic AS, Siljustølvegen 33, 5239 Rådal, Bergen, Norway
For privacy-related inquiries: privacy@trendomic.com
For legal and business matters: contact@trendomic.com
Document Version: 1.0
Effective Date: 2025-09-03
Language: These Terms are provided in English. In case of translations, the English version prevails.
Jurisdiction: Norway